FAQs

Moving to an active senior living community is a big step for both residents and their adult children, and it’s natural to have lots of questions. Here are a few of our most frequently asked questions about our community and the services we provide. If you can’t find an answer here, please reach out. We’re always happy to help.

FAQs

  • At Harbor’s Edge, you’re welcome. You do not have to be a resident or part of our True LifeCare® program to move into Assisted Living, Memory Support, Skilled Nursing or Rehabilitation.

  • Yes. And for a limited time, we are waiving the $5,000 community fee.

  • Harbor’s Edge is a Life Plan Retirement Community with stunning residences and quality services, while providing a long-term financial plan that offers a full continuum of care. Our community includes 156 luxury independent living residences in Harbor Tower and 139 in River Tower. We also offer 40 assisted living apartments, 32 memory support suites and 33 private skilled nursing rooms.

  • Harbor’s Edge is a pet-friendly community.

  • Yes, we offer additional storage to residents who request it (space permitting). If additional storage is needed, we can recommend several very close storage facilities in the neighborhood.

  • Fort Norfolk Retirement Community, Inc. (“FNRC”) d.b.a. Harbor’s Edge, is a Virginia non-stock corporation incorporated on February 28, 2002. FNRC is structured as a 501(c)(3) not-for-profit corporation and is governed by a local, non-salaried board of directors. This financial structure ensures that all residents are provided the highest level of services at the least possible cost.

  • A Life Plan retirement community offers accommodations at every level: independent living, assisted living, memory support, skilled nursing, and rehabilitation. As residents’ needs change, they are secure in the knowledge that high-quality supportive services and care are available onsite when needed in an attractive, professionally staffed environment, and minimal additional costs.

  • As with most non-profit retirement communities, the residents of Harbor’s Edge pay a one-time entrance fee and a monthly service fee upon move-in. The entrance fee assures residents’ use of the common areas and priority access to programs of the Health Care Center if needed and varies depending on the type of residence and number of occupants. As a True LifeCare® community, a portion of both the entrance fee and monthly service fee is recognized as a prepaid health care benefit and may be deducted for tax purposes. You should consult your own tax, legal and accounting advisors before making any financial decisions.

  • The monthly service fee varies according to the size of the residence and whether it is single or double occupancy. The fee entitles residents to enjoyment of the following services, programs, common areas and amenities:

    • Flexible meal plan for truly outstanding dining

    • All utilities, except telephone and Internet service

    • 24-hour security, emergency call and response systems and smoke detectors

    • Weekly housekeeping services to include dusting, vacuuming, linen wash and change, and cleaning of kitchen and bath(s)

    • Maintenance of residence, appliances and building

    • Maintenance of lawns, trees, landscaped areas and parking areas

    • Social, recreational, educational, spiritual and cultural activities

    • Arts and crafts, bridge and other special interest programs

    • Fitness/Wellness Center with indoor heated swimming pool and whirlpool spa

    • Wellness programs with information on exercise and nutrition

    • Clinic services provided by nursing staff

    • Lighted parking areas and parking garage

    • Scheduled group transportation for activities.

  • Our spacious residences feature airy floor plans to compliment today’s active retirement lifestyle. We offer a variety of floor plans ranging from one, two- and three-bedroom residences that boast style and ample square footage. The residences have been designed for comfort and distinctive living that provide maximum security, safety and accessibility. Residences include the following features:

    • Luxury flooring options

    • Patios, balconies and/or sunrooms

    • Fully equipped kitchens with a frost-free refrigerator/freezer with ice maker, disposal, dishwasher, microwave and range/oven, storage and generous cabinet space

    • Tiled bathrooms with walk-in shower, tub or a combination, and granite vanities

    • Emergency call system in bathrooms connected to the central system for 24-hour security and nursing assistance

    • Fire and smoke detectors, and a sprinkler system throughout all buildings

    • Individualized heating and air conditioning system controls for each residence

    • Pre-wired for cable television and telephone outlets

    • Full-size washer and dryer in each residence

    • Designer shades throughout

  • Yes; residents furnish, decorate, and customize their residences to reflect their own personal tastes. Any structural changes or additions beyond standard features will be done with the assistance of the Harbor’s Edge staff. We are delighted to work with you in making certain décor selections.

  • Yes! We have a move-in coordinator to assist you with downsizing and coordinate your move to Harbor’s Edge.

  • Harbor’s Edge agrees to transfer a resident to health services only after consultations with the resident, primary care physician and a member of the family or designated representative (to the extent practical) have taken place. Such a determination is based on the physical and mental health and safety of the resident. The decision to transfer a resident is made through consultation with the Level of Care Committee, unless an immediate transfer is ordered or required for the safety of the resident. The Medical Director for the Community may also be involved under certain circumstances.

  • Yes. We offer, primary, urgent care and speciality services. Plus we have an on-site pharmacy coming soon.

  • Dr. Amir Hajimomenian who is with Mid-Atlantic Long Term Care is our Medical Director. Dr. Haji is board certified in Internal Medicine and is a member of both the Virginia and American Medical Directors Associations. Dr. Haji practices in multiple hospitals, outpatient practices and Post-Acute Care since July of 2003. He has admitting privileges at Sentara Norfolk General and Sentara Leigh.

  • This would depend on the preference expressed by the resident and/or the resident’s physician. Harbor’s Edge is conveniently located next to Sentara Norfolk General Hospital, a nationally recognized tertiary care hospital.

  • Yes. We are an approved provider under many long-term care plans.

  • Yes. Harbor’s Edge has assisted in organizing a Resident Advisory Council (RAC) to enhance the quality of life and services at Harbor’s Edge.

  • Contact us today to speak with one of our experienced Senior Living Counselors at ​757.910.0229. We will be happy to answer any questions and schedule a personal visit for you!

  • Today, more than ever, people are recognizing the importance of planning ahead for retirement and their financial security. Your next step is to schedule an appointment with our Senior Living Counselor who will assist you in learning more about Harbor’s Edge so you can be the judge of our ability to meet your retirement needs. As one of our residents recently shared, “If you’re thinking about moving to Harbor’s Edge, now is the time to do it. I only wish I would have moved here sooner.”

  • No problem. Just call or visit our team. They’ll be happy to answer any questions you may have regarding the resort-style living found at Harbor’s Edge.

“There is a whole new kind of life ahead, full of experiences just waiting to happen. Some call it ‘retirement.’ I call it ‘bliss.’”

—  Betty Sullivan